Technology is great until it doesn’t work. When a company’s computer system goes down, its productivity plummets. A loss of profits can occur if the IT system is not restored promptly. Steve Smith of Cube Jumpers, L.P. (www.cubejumpers.com) is all too aware of the woes computer troubles can cause business owners. That’s why he’s on a mission to take the headache, worry and stress out of computer tech issues.
“The most rewarding thing about what we do, is helping our clients forget about their computers, and focus on their business,” Smith says. “And hearing our clients say everything is ‘fine as usual’ when we call to check up on them or perform maintenance on their systems.” With US-based and American-owned Cube Jumpers, L.P., Smith offers his clients a complete satisfaction guarantee and making it a priority to put his customers first. Cube Jumpers, L.P. offers clients quick response times of sixty minutes or less. Also, with their remote support services, many problems can be resolved quickly without added stress or wait times.
Smith believes that even though his technicians are experts in the IT field, customers should never be left in the dark about their own computer systems. As a result, Cube Jumper, L.P. has a “No Geek Speak” policy and provides information to clients that is clear and easy to understand. “You deserve to get answers to your questions in plain English,” Smith says. “Our technicians will not talk down to you or make you feel stupid because you don’t understand their ‘geek speak’.”
As a business owner, Smith understands that all company information is vital. As a result, Cube Jumpers, L.P. puts a premium on maintaining customers’ computer systems without compromising important data or losing pertinent information. With Smith at the helm, Cube Jumpers, L.P. offers complete data protection and a 100% satisfaction guarantee. “You deserve complete satisfaction with our products and services,” he says. “We will do whatever it takes to make you happy. No hassles, no problems.”
Customer Jared Silver, a marketing consultant, contacted Smith after experiencing several lost emails and a spate of disrupted online communications. Smith, he said, “navigated skillfully through a maze of possibilities that I never would have thought of.” Ultimately, Smith was able to solve the problem and Silver’s business was helped as a result. “About an hour later he solved the problem,” Silver said. “I never would have figured it out on my own.”
In addition to a customer satisfaction guarantee, Smith offers his clients sound promises on how much network uptime their companies will experience. With promises of 99.9% uptime, Smith also offers his clients increased opportunities for productivity and help maximize profits. Cube Jumpers, L.P. also offers IT consulting services that help companies purchase computer systems and equipment that will remain useful and relevant as they develop and grow.
You can find out more about Steve Smith and Cube Jumper, L. P. at http://www.cubejumpers.com.